An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.
Review the upstream advisory, identify the affected product in your inventory, and apply the vendor update when one is available.
CVE-2019-14748 is listed in the HOL Guard supply-chain feed, but affected software is not mapped to a package. Review the upstream advisory for the affected product and vendor guidance. An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.
Affected software not mapped. Review the upstream record for vendor-specific product and version guidance.
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.
Review the upstream advisory, identify the affected product in your inventory, and apply the vendor update when one is available.
CVE-2019-14748 is listed in the HOL Guard supply-chain feed, but affected software is not mapped to a package. Review the upstream advisory for the affected product and vendor guidance. An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.
Affected software not mapped. Review the upstream record for vendor-specific product and version guidance.
Reported by NVD (nvd).
HOL Guard can help your team monitor supply-chain activity while the upstream record is clarified.
Explore HOL GuardReported by NVD (nvd).
HOL Guard can help your team monitor supply-chain activity while the upstream record is clarified.
Explore HOL Guard