Answer in brief
CVE-2024-28986 records a High severity vulnerability in SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability. The current sources mark it as known exploited. The current feed maps solarwinds/webhelpdesk (generic), SolarWinds/Web Help Desk (generic). Check affected ranges and fixed versions before updating.
Analysis pending evidence review
HOL Guard separates source facts from reviewed analysis. See the methodology.
A CVSS score is not reported in the current record. Known-exploitation status makes exposure review time-sensitive. Treat this as a source-backed prioritization signal, not a statement about your environment.
Analysis status
Analysis pending evidence review
Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.
The current feed maps solarwinds/webhelpdesk (generic), SolarWinds/Web Help Desk (generic). Check affected ranges and fixed versions before updating.
| Package | Affected range | Fixed version |
|---|---|---|
| solarwinds/webhelpdeskgeneric | 0 | Not reported |
| SolarWinds/Web Help Deskgeneric | previous versions | Not reported |
Published upstream
Aug 13, 2024
Evidence: source:cvelist:source_dates:source-dates:recordSource modified
Oct 21, 2025
Evidence: source:cvelist:source_dates:source-dates:recordFirst seen by HOL
May 24, 2026
Added to CISA KEV
Aug 15, 2024
Evidence: source:kev:kev:kev:recordSolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Quoted source text, attributed separately from HOL analysis.
Answer in brief
CVE-2024-28986 records a High severity vulnerability in SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability. The current sources mark it as known exploited. The current feed maps solarwinds/webhelpdesk (generic), SolarWinds/Web Help Desk (generic). Check affected ranges and fixed versions before updating.
Analysis pending evidence review
HOL Guard separates source facts from reviewed analysis. See the methodology.
A CVSS score is not reported in the current record. Known-exploitation status makes exposure review time-sensitive. Treat this as a source-backed prioritization signal, not a statement about your environment.
Analysis status
Analysis pending evidence review
Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.
The current feed maps solarwinds/webhelpdesk (generic), SolarWinds/Web Help Desk (generic). Check affected ranges and fixed versions before updating.
| Package | Affected range | Fixed version |
|---|---|---|
| solarwinds/webhelpdeskgeneric | 0 | Not reported |
| SolarWinds/Web Help Deskgeneric | previous versions | Not reported |
Published upstream
Aug 13, 2024
Evidence: source:cvelist:source_dates:source-dates:recordSource modified
Oct 21, 2025
Evidence: source:cvelist:source_dates:source-dates:recordFirst seen by HOL
May 24, 2026
Added to CISA KEV
Aug 15, 2024
Evidence: source:kev:kev:kev:recordSolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Quoted source text, attributed separately from HOL analysis.