Answer in brief
CVE-2024-28987 records a High severity vulnerability in SolarWinds Web Help Desk Hardcoded Credential Vulnerability. The current sources mark it as known exploited. The current feed maps solarwinds/webhelpdesk (generic), SolarWinds/Web Help Desk (generic). Check affected ranges and fixed versions before updating.
Analysis pending evidence review
HOL Guard separates source facts from reviewed analysis. See the methodology.
A CVSS score is not reported in the current record. Known-exploitation status makes exposure review time-sensitive. Treat this as a source-backed prioritization signal, not a statement about your environment.
Analysis status
Analysis pending evidence review
Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.
The current feed maps solarwinds/webhelpdesk (generic), SolarWinds/Web Help Desk (generic). Check affected ranges and fixed versions before updating.
| Package | Affected range | Fixed version |
|---|---|---|
| solarwinds/webhelpdeskgeneric | 0 | Not reported |
| SolarWinds/Web Help Deskgeneric | 12.8.3 Hotfix 1 and previous versions | Not reported |
Published upstream
Aug 21, 2024
Evidence: source:cvelist:source_dates:source-dates:recordSource modified
Oct 21, 2025
Evidence: source:cvelist:source_dates:source-dates:recordFirst seen by HOL
May 24, 2026
Added to CISA KEV
Oct 15, 2024
Evidence: source:kev:kev:kev:recordThe SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Quoted source text, attributed separately from HOL analysis.