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Back to active CVEs
High · CVSS 7.1CVE-2025-31626

WordPress Support Helpdesk Ticket System Lite plugin <= 4.5.2 - Reflected Cross Site Scripting (XSS) vulnerabilityCVE-2025-31626

Answer in brief

CVE-2025-31626 records a High severity (CVSS 7.1) vulnerability in WordPress Support Helpdesk Ticket System Lite plugin <= 4.5.2 - Reflected Cross Site Scripting (XSS) vulnerability. The current sources do not mark it as known exploited. The current feed maps Alisaleem252/ticket-help-desk-system-lite (generic). Check affected ranges and fixed versions before updating.

Analysis pending evidence review

HOL Guard separates source facts from reviewed analysis. See the methodology.

Published Apr 3, 2025Updated Oct 6, 2026Source checked Oct 6, 2026First seen by HOL Oct 6, 2026Material review Oct 6, 2026
Upstream Advisory

Key facts

Risk
High · CVSS 7.1
Exploitation
Not marked as known exploited
Affected software
1 mapped package or product
Fix availability
Not reported

Why this deserves its current priority

CVSS is 7.1. The current sources do not mark it as known exploited. Treat this as a source-backed prioritization signal, not a statement about your environment.

Analysis status

Analysis pending evidence review

Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.

Affected scope and exposure questions

The current feed maps Alisaleem252/ticket-help-desk-system-lite (generic). Check affected ranges and fixed versions before updating.

Mapped affected packages and fixed versions
PackageAffected rangeFixed version
Alisaleem252/ticket-help-desk-system-litegeneric>=0 <=4.5.2Not reported

Recommended response

  1. 1Check inventory. Check lockfiles and deployed manifests for Alisaleem252/ticket-help-desk-system-lite.
  2. 2Review the reported fix. Source-reported solution: Update the WordPress Support Helpdesk Ticket System Lite plugin to the latest available version (at least 5.0.0).

Evidence timeline and material changes

  1. Published upstream

    Apr 3, 2025

    Evidence: source:cvelist:source_dates:source-dates:record

  2. Source modified

    Oct 6, 2026

    Evidence: source:cvelist:source_dates:source-dates:record

  3. First seen by HOL

    Oct 6, 2026

Sources and claim methodology

  • Source referencepatchstack.com
Upstream source description

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in Alisaleem252 Support Helpdesk Ticket System Lite ticket-help-desk-system-lite allows Reflected XSS.This issue affects Support Helpdesk Ticket System Lite: from n/a through 4.5.2.

Quoted source text, attributed separately from HOL analysis.

Related CVEs

  • SimpleChat: Stored XSS via group document filename in inline onclick handlerAlso CWE-79
  • getformwork URI Sanitizer DomSanitizer.php sanitizeNodeAttribute cross site scriptingAlso CWE-79
  • Denial-of-service vulnerability in ESET PROTECT On-PremSame generic ecosystem
  • HortusFox < 6.2 Remote Code Execution via Theme ImportSame generic ecosystem
  • SPIP Crayons Plugin < 3.5.0 Authorization Bypass RCESame generic ecosystem
  • MCP TypeScript SDK: OAuth client could send credentials to an authorization server chosen by the MCP serverSame generic ecosystem

Record context

Vulnerability class
XSS
EPSS
Not reported
CWE IDs
CWE-79
Source
CVE List V5
Source checked
Oct 6, 2026
References
1 linked source
Open source record