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High · CVSS 8.1CVE-2025-8309

User privilege escalation vulnerabilityCVE-2025-8309

Answer in brief

CVE-2025-8309 records a High severity (CVSS 8.1) vulnerability in User privilege escalation vulnerability. The current sources do not mark it as known exploited. The current feed maps ManageEngine/Asset Explorer (generic), ManageEngine/ServiceDesk Plus (generic), ManageEngine/ServiceDesk Plus MSP (generic), ManageEngine/SupportCenter Plus (generic). Check affected ranges and fixed versions before updating.

Analysis pending evidence review

HOL Guard separates source facts from reviewed analysis. See the methodology.

Published Aug 20, 2025Updated Nov 3, 2026Source checked Nov 3, 2026First seen by HOL Nov 3, 2026Material review Nov 3, 2026
Upstream Advisory

Key facts

Risk
High · CVSS 8.1
Exploitation
Not marked as known exploited
Affected software
4 mapped packages or products
Fix availability
Available

Why this deserves its current priority

CVSS is 8.1. The current sources do not mark it as known exploited. Treat this as a source-backed prioritization signal, not a statement about your environment.

Analysis status

Analysis pending evidence review

Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.

Affected scope and exposure questions

The current feed maps ManageEngine/Asset Explorer (generic), ManageEngine/ServiceDesk Plus (generic), ManageEngine/ServiceDesk Plus MSP (generic), ManageEngine/SupportCenter Plus (generic). Check affected ranges and fixed versions before updating.

Mapped affected packages and fixed versions
PackageAffected rangeFixed version
ManageEngine/Asset Explorergeneric>=0 <77107710
ManageEngine/ServiceDesk Plusgeneric>=0 <1511015110
ManageEngine/ServiceDesk Plus MSPgeneric>=0 <1494014940
ManageEngine/SupportCenter Plusgeneric>=0 <1494014940

Recommended response

  1. 1Check inventory. Check lockfiles and deployed manifests for ManageEngine/Asset Explorer, ManageEngine/ServiceDesk Plus, ManageEngine/ServiceDesk Plus MSP.
  2. 2Review the reported fix. Update ManageEngine/Asset Explorer to 7710; ManageEngine/ServiceDesk Plus to 15110; ManageEngine/ServiceDesk Plus MSP to 14940; ManageEngine/SupportCenter Plus to 14940 if you use the affected versions. Test the change in a non-production environment first.

Evidence timeline and material changes

  1. Published upstream

    Aug 20, 2025

    Evidence: source:cvelist:source_dates:source-dates:record

  2. Source modified

    Nov 3, 2026

    Evidence: source:cvelist:source_dates:source-dates:record

  3. First seen by HOL

    Nov 3, 2026

Sources and claim methodology

  • Source referencemanageengine.com
Upstream source description

There is an improper privilege management vulnerability identified in ManageEngine's Asset Explorer, ServiceDesk Plus, ServiceDesk Plus MSP, and SupportCenter Plus products by Zohocorp. This vulnerability impacts Asset Explorer versions before 7710, ServiceDesk Plus versions before 15110, ServiceDesk Plus MSP versions before 14940, and SupportCenter Plus versions before 14940.

Quoted source text, attributed separately from HOL analysis.

Record context

Vulnerability class
Privilege Escalation
EPSS
Not reported
CWE IDs
CWE-269
Source
CVE List V5
Source checked
Nov 3, 2026
References
1 linked source
Open source record