Answer in brief
CVE-2026-111676 records a Medium severity (CVSS 5.3) vulnerability in Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint. The current sources do not mark it as known exploited. The current feed maps faveosuite/faveo-helpdesk (generic). Check affected ranges and fixed versions before updating.
Analysis pending evidence review
HOL Guard separates source facts from reviewed analysis. See the methodology.
CVSS is 5.3. The current sources do not mark it as known exploited. Treat this as a source-backed prioritization signal, not a statement about your environment.
Analysis status
Analysis pending evidence review
Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.
The current feed maps faveosuite/faveo-helpdesk (generic). Check affected ranges and fixed versions before updating.
| Package | Affected range | Fixed version |
|---|---|---|
| faveosuite/faveo-helpdeskgeneric | >=0 <=2.0.3 | Not reported |
Published upstream
Oct 16, 2026
Evidence: source:cvelist:source_dates:source-dates:recordSource modified
Oct 16, 2026
Evidence: source:cvelist:source_dates:source-dates:recordFirst seen by HOL
Oct 16, 2026
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
Quoted source text, attributed separately from HOL analysis.