Answer in brief
CVE-2026-111939 records a Medium severity (CVSS 5.1) vulnerability in Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation. The current sources do not mark it as known exploited. The current feed maps frappe/helpdesk (generic). Check affected ranges and fixed versions before updating.
Analysis pending evidence review
HOL Guard separates source facts from reviewed analysis. See the methodology.
CVSS is 5.1. The current sources do not mark it as known exploited. Treat this as a source-backed prioritization signal, not a statement about your environment.
Analysis status
Analysis pending evidence review
Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.
The current feed maps frappe/helpdesk (generic). Check affected ranges and fixed versions before updating.
| Package | Affected range | Fixed version |
|---|---|---|
| frappe/helpdeskgeneric | >=0 <1.26.0 | 1.26.0 |
Published upstream
Oct 19, 2026
Evidence: source:cvelist:source_dates:source-dates:recordSource modified
Oct 19, 2026
Evidence: source:cvelist:source_dates:source-dates:recordFirst seen by HOL
Oct 19, 2026
Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.
Quoted source text, attributed separately from HOL analysis.