Answer in brief
CVE-2026-14197 records a Low severity (CVSS 3.8) vulnerability in Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR. The current sources do not mark it as known exploited. The current feed maps Unknown/Fluent Support (generic). Check affected ranges and fixed versions before updating.
Analysis pending evidence review
HOL Guard separates source facts from reviewed analysis. See the methodology.
CVSS is 3.8. The current sources do not mark it as known exploited. Treat this as a source-backed prioritization signal, not a statement about your environment.
Analysis status
Analysis pending evidence review
Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.
The current feed maps Unknown/Fluent Support (generic). Check affected ranges and fixed versions before updating.
| Package | Affected range | Fixed version |
|---|---|---|
| Unknown/Fluent Supportgeneric | >=0 <2.3.1 | 2.3.1 |
Published upstream
Aug 1, 2026
Evidence: source:cvelist:source_dates:source-dates:recordSource modified
Aug 5, 2026
Evidence: source:cvelist:source_dates:source-dates:recordFirst seen by HOL
Aug 5, 2026
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
Quoted source text, attributed separately from HOL analysis.
Answer in brief
CVE-2026-14197 records a Low severity (CVSS 3.8) vulnerability in Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR. The current sources do not mark it as known exploited. The current feed maps Unknown/Fluent Support (generic). Check affected ranges and fixed versions before updating.
Analysis pending evidence review
HOL Guard separates source facts from reviewed analysis. See the methodology.
CVSS is 3.8. The current sources do not mark it as known exploited. Treat this as a source-backed prioritization signal, not a statement about your environment.
Analysis status
Analysis pending evidence review
Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.
The current feed maps Unknown/Fluent Support (generic). Check affected ranges and fixed versions before updating.
| Package | Affected range | Fixed version |
|---|---|---|
| Unknown/Fluent Supportgeneric | >=0 <2.3.1 | 2.3.1 |
Published upstream
Aug 1, 2026
Evidence: source:cvelist:source_dates:source-dates:recordSource modified
Aug 5, 2026
Evidence: source:cvelist:source_dates:source-dates:recordFirst seen by HOL
Aug 5, 2026
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
Quoted source text, attributed separately from HOL analysis.