A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed this vulnerability in the Cisco Webex Contact Center service, and no customer action is needed. This vulnerability existed because HTML and script content was not properly handled. Prior to this vulnerability being addressed, an attacker could have exploited this vulnerability by persuading a user to follow a malicious link. A successful exploit could have allowed the attacker to steal sensitive information from the browser, including authentication and session information.
Review the upstream advisory, identify the affected product in your inventory, and apply the vendor update when one is available.
CVE-2026-20170 is listed in the HOL Guard supply-chain feed, but affected software is not mapped to a package. Review the upstream advisory for the affected product and vendor guidance. A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed this vulnerability in the Cisco Webex Contact Center service, and no customer action is needed. This vulnerability existed because HTML and script content was not properly handled. Prior to this vulnerability being addressed, an attacker could have exploited this vulnerability by persuading a user to follow a malicious link. A successful exploit could have allowed the attacker to steal sensitive information from the browser, including authentication and session information.
Affected software not mapped. Review the upstream record for vendor-specific product and version guidance.
A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed this vulnerability in the Cisco Webex Contact Center service, and no customer action is needed. This vulnerability existed because HTML and script content was not properly handled. Prior to this vulnerability being addressed, an attacker could have exploited this vulnerability by persuading a user to follow a malicious link. A successful exploit could have allowed the attacker to steal sensitive information from the browser, including authentication and session information.
Review the upstream advisory, identify the affected product in your inventory, and apply the vendor update when one is available.
CVE-2026-20170 is listed in the HOL Guard supply-chain feed, but affected software is not mapped to a package. Review the upstream advisory for the affected product and vendor guidance. A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed this vulnerability in the Cisco Webex Contact Center service, and no customer action is needed. This vulnerability existed because HTML and script content was not properly handled. Prior to this vulnerability being addressed, an attacker could have exploited this vulnerability by persuading a user to follow a malicious link. A successful exploit could have allowed the attacker to steal sensitive information from the browser, including authentication and session information.
Affected software not mapped. Review the upstream record for vendor-specific product and version guidance.
Reported by NVD (nvd).
HOL Guard can help your team monitor supply-chain activity while the upstream record is clarified.
Explore HOL GuardReported by NVD (nvd).
HOL Guard can help your team monitor supply-chain activity while the upstream record is clarified.
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