Answer in brief
CVE-2026-20314 records a Unknown severity vulnerability in Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability. The current sources do not mark it as known exploited. The current feed maps Cisco/Cisco Packaged Contact Center Enterprise (generic), Cisco/Cisco Unified Contact Center Enterprise (generic). Check affected ranges and fixed versions before updating.
Analysis pending evidence review
HOL Guard separates source facts from reviewed analysis. See the methodology.
A CVSS score is not reported in the current record. The current sources do not mark it as known exploited. Treat this as a source-backed prioritization signal, not a statement about your environment.
Analysis status
Analysis pending evidence review
Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.
The current feed maps Cisco/Cisco Packaged Contact Center Enterprise (generic), Cisco/Cisco Unified Contact Center Enterprise (generic). Check affected ranges and fixed versions before updating.
| Package | Affected range | Fixed version |
|---|---|---|
| Cisco/Cisco Packaged Contact Center Enterprisegeneric | 12.5(1) || 11.0(1) || 12.0(1) || 11.0(2) || 11.5(1) || 10.5(1) || 10.5(2) || 11.6(2) || 10.5(1)_ES7 || 11.6(1) || 10.5(2)_ES8 || 12.5(2) || 12.6(2) || 15.0(1) | Not reported |
| Cisco/Cisco Unified Contact Center Enterprisegeneric | 12.6(1)ES3 || 12.6(1)ES1 || 12.6(1) || 12.6(1)ES2 || 12.6(1)SecurityPatch || 12.5(1)ES1 || 12.5(1) || 12.6(1)ES4 || 11.0(1) || 10.5(1) || 12.0(1) || 10.5 || 11.0 || 11.5 || 12.6(2) || 12.6(2)ES1 || 12.6(2)ES2 || 15.0(1) || 12.6(2)ES3 || 15.0(1)ET01 || 15.0(1)_SP1 || 15.0(1)ES202508 || 15.0(1)ES202511 || 12.6(2)ES4 || 15.0(1)SU1 || 15.0(1)ES202603 || 12.6(2)ES5 | Not reported |
Published upstream
Aug 19, 2026
Evidence: source:cvelist:source_dates:source-dates:recordSource modified
Aug 19, 2026
Evidence: source:cvelist:source_dates:source-dates:recordFirst seen by HOL
Aug 19, 2026
A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device.
Quoted source text, attributed separately from HOL analysis.