Answer in brief
CVE-2026-36214 records a Medium severity (CVSS 5.4) vulnerability in CISA ADP Vulnrichment. The current sources do not mark it as known exploited. The current feed maps osTicket/osTicket (generic). Check affected ranges and fixed versions before updating.
Analysis pending evidence review
HOL Guard separates source facts from reviewed analysis. See the methodology.
CVSS is 5.4. The current sources do not mark it as known exploited. Treat this as a source-backed prioritization signal, not a statement about your environment.
Analysis status
Analysis pending evidence review
Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.
The current feed maps osTicket/osTicket (generic). Check affected ranges and fixed versions before updating.
| Package | Affected range | Fixed version |
|---|---|---|
| osTicket/osTicketgeneric | >=1.10.0 <1.17.8 || >=1.18.0 <1.18.4 | 1.17.8, 1.18.4 |
Published upstream
Jul 14, 2026
Evidence: source:cvelist:source_dates:source-dates:recordSource modified
Aug 4, 2026
Evidence: source:cvelist:source_dates:source-dates:recordFirst seen by HOL
Jul 15, 2026
osTicket versions from 1.10 up to 1.17.7 and from 1.18.0 up to 1.18.3 are vulnerable to a stored XSS due to a vulnerable Bootstrap Tooltip component and insufficient HTML sanitization, allowing remote attackers to execute arbitrary JavaScript in Agent or Admin sessions.
Quoted source text, attributed separately from HOL analysis.