Answer in brief
CVE-2026-48211 records a Medium severity (CVSS 5.4) vulnerability in Cross-Site Request Forgery in Import/Export Admin console. The current sources do not mark it as known exploited. The current feed maps OTRS GmbH (former OTRS AG)/OTRS (generic), OTRS GmbH (former OTRS AG)/((OTRS)) Community Edition (generic). Check affected ranges and fixed versions before updating.
Analysis pending evidence review
HOL Guard separates source facts from reviewed analysis. See the methodology.
CVSS is 5.4. The current sources do not mark it as known exploited. Treat this as a source-backed prioritization signal, not a statement about your environment.
Analysis status
Analysis pending evidence review
Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.
The current feed maps OTRS GmbH (former OTRS AG)/OTRS (generic), OTRS GmbH (former OTRS AG)/((OTRS)) Community Edition (generic). Check affected ranges and fixed versions before updating.
| Package | Affected range | Fixed version |
|---|---|---|
| OTRS GmbH (former OTRS AG)/OTRSgeneric | * | Not reported |
| OTRS GmbH (former OTRS AG)/((OTRS)) Community Editiongeneric | * | Not reported |
Published upstream
Oct 12, 2026
Evidence: source:cvelist:source_dates:source-dates:recordSource modified
Oct 12, 2026
Evidence: source:cvelist:source_dates:source-dates:recordFirst seen by HOL
Oct 12, 2026
An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
Quoted source text, attributed separately from HOL analysis.