Zammad: Cross-User Taskbar Item Access Control Vulnerability (CVE-2026-56728) | HOL Guard CVE

Medium · CVSS 5.3CVE-2026-56728

Zammad: Cross-User Taskbar Item Access Control Vulnerability

Answer in brief

CVE-2026-56728 records a Medium severity (CVSS 5.3) vulnerability in Zammad: Cross-User Taskbar Item Access Control Vulnerability. The current sources do not mark it as known exploited. The current feed maps zammad/zammad (generic). Check affected ranges and fixed versions before updating.

Analysis pending evidence review

HOL Guard separates source facts from reviewed analysis. See the methodology.

Published Sep 25, 2026Updated Sep 25, 2026Source checked Sep 25, 2026First seen by HOL Sep 25, 2026Material review Sep 25, 2026

Upstream Advisory

Key facts

Risk: Medium · CVSS 5.3
Exploitation: Not marked as known exploited
Affected software: 1 mapped package or product
Fix availability: Available

Why this deserves its current priority

CVSS is 5.3. The current sources do not mark it as known exploited. Treat this as a source-backed prioritization signal, not a statement about your environment.

Analysis status

Analysis pending evidence review

Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.

Affected scope and exposure questions

The current feed maps zammad/zammad (generic). Check affected ranges and fixed versions before updating.

Mapped affected packages and fixed versions
Package	Affected range	Fixed version
zammad/zammadgeneric	<7.0.2	7.0.2

Recommended response

Check inventory. Check lockfiles and deployed manifests for zammad/zammad.
Review the reported fix. Update zammad/zammad to 7.0.2 if you use the affected versions. Test the change in a non-production environment first.

Evidence timeline and material changes

Published upstream
Sep 25, 2026
Evidence: source:cvelist:source_dates:source-dates:record
Source modified
Sep 25, 2026
Evidence: source:cvelist:source_dates:source-dates:record
First seen by HOL
Sep 25, 2026

Sources and claim methodology

Upstream source description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a broken access control vulnerability exists in Zammad's GraphQL API. An authenticated user can access taskbar item data belonging to another user by crafting a request with the target user's taskbar identifier. The taskbar feature stores transient state for active user sessions, including auto-saved ticket drafts. Under certain conditions, the authorization check for taskbar item access is not enforced, allowing a user to read another user's taskbar item data. This vulnerability is fixed in 7.0.2.

Quoted source text, attributed separately from HOL analysis.