Answer in brief
CVE-2026-62850 records a Medium severity (CVSS 5.3) vulnerability in FreeScout: Administrative tools.php endpoint is accessible to low-privileged users, enabling filesystem enumeration and unthrottled brute-force of application secrets. The current sources do not mark it as known exploited. The current feed maps freescout-help-desk/freescout (generic). Check affected ranges and fixed versions before updating.
Analysis pending evidence review
HOL Guard separates source facts from reviewed analysis. See the methodology.
CVSS is 5.3. The current sources do not mark it as known exploited. Treat this as a source-backed prioritization signal, not a statement about your environment.
Analysis status
Analysis pending evidence review
Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.
The current feed maps freescout-help-desk/freescout (generic). Check affected ranges and fixed versions before updating.
| Package | Affected range | Fixed version |
|---|---|---|
| freescout-help-desk/freescoutgeneric | <1.8.225 | 1.8.225 |
Published upstream
Nov 6, 2026
Evidence: source:cvelist:source_dates:source-dates:recordSource modified
Nov 6, 2026
Evidence: source:cvelist:source_dates:source-dates:recordFirst seen by HOL
Nov 6, 2026
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrative tools.php maintenance endpoint is reachable without an appropriate authentication or access-control boundary. Response differences for attacker-controlled path values disclose whether arbitrary directories and files exist on the server. The same endpoint validates application-key and database-password candidates without rate limiting, per-session throttling, or a CAPTCHA, allowing unrestricted guessing attempts against application secrets. This issue is fixed in version 1.8.225.
Quoted source text, attributed separately from HOL analysis.