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  4. CVE 2026 6377 path traversal in next4bizs csm customer service
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Back to active CVEs
High · CVSS 7.5CVE-2026-6377

Path Traversal in Next4Biz's CSM (Customer Service Management)CVE-2026-6377

Answer in brief

CVE-2026-6377 records a High severity (CVSS 7.5) vulnerability in Path Traversal in Next4Biz's CSM (Customer Service Management). The current sources do not mark it as known exploited. The current feed maps Next4Biz Information Technologies Inc./CSM (Customer Service Management) (generic), Next4Biz Information Technologies Inc./CSM (Customer Service Management) (generic). Check affected ranges and fixed versions before updating.

Analysis pending evidence review

HOL Guard separates source facts from reviewed analysis. See the methodology.

Published Sep 7, 2026Updated Sep 8, 2026Source checked Oct 22, 2026First seen by HOL Sep 7, 2026Material review Sep 8, 2026
Upstream Advisory

Key facts

Risk
High · CVSS 7.5
Exploitation
Not marked as known exploited
Affected software
2 mapped packages or products
Fix availability
Available

Why this deserves its current priority

CVSS is 7.5. The current sources do not mark it as known exploited. Treat this as a source-backed prioritization signal, not a statement about your environment.

Analysis status

Analysis pending evidence review

Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.

Affected scope and exposure questions

The current feed maps Next4Biz Information Technologies Inc./CSM (Customer Service Management) (generic), Next4Biz Information Technologies Inc./CSM (Customer Service Management) (generic). Check affected ranges and fixed versions before updating.

Mapped affected packages and fixed versions
PackageAffected rangeFixed version
Next4Biz Information Technologies Inc./CSM (Customer Service Management)generic6.8.9Not reported
Next4Biz Information Technologies Inc./CSM (Customer Service Management)generic>=6.8.9 <8.0.38.0.3

Recommended response

  1. 1Check inventory. Check lockfiles and deployed manifests for Next4Biz Information Technologies Inc./CSM (Customer Service Management), Next4Biz Information Technologies Inc./CSM (Customer Service Management).
  2. 2Review the reported fix. Update Next4Biz Information Technologies Inc./CSM (Customer Service Management) to 8.0.3 if you use the affected versions. Test the change in a non-production environment first.

Evidence timeline and material changes

  1. Published upstream

    Sep 7, 2026

    Evidence: source:cvelist:source_dates:source-dates:record

  2. Source modified

    Sep 8, 2026

    Evidence: source:cvelist:source_dates:source-dates:record

  3. First seen by HOL

    Sep 7, 2026

Sources and claim methodology

  • Source referencesiberguvenlik.gov.tr
Upstream source description

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Path Traversal. This issue affects CSM (Customer Service Management): from 6.8.9 before 8.0.3.

Quoted source text, attributed separately from HOL analysis.

Related CVEs

  • Incus 7.0.0 before 7.0.2 and 7.1.0 before 7.5.0 Path Traversal via Instance Backup Dependent VolumesAlso CWE-22

Record context

Vulnerability class
Path Traversal
EPSS
Not reported
CWE IDs
CWE-22
Source
CVE List V5
Source checked
Oct 22, 2026
References
1 linked source
Open source record