Answer in brief
CVE-2026-6377 records a Unknown severity vulnerability in Path Traversal in Next4Biz's CSM (Customer Service Management). The current sources do not mark it as known exploited. The current feed maps Next4Biz Information Technologies Inc./CSM (Customer Service Management) (generic). Check affected ranges and fixed versions before updating.
Analysis pending evidence review
HOL Guard separates source facts from reviewed analysis. See the methodology.
A CVSS score is not reported in the current record. The current sources do not mark it as known exploited. Treat this as a source-backed prioritization signal, not a statement about your environment.
Analysis status
Analysis pending evidence review
Factual feed record only; HOL analysis is not approved for indexing. Read the methodology.
The current feed maps Next4Biz Information Technologies Inc./CSM (Customer Service Management) (generic). Check affected ranges and fixed versions before updating.
| Package | Affected range | Fixed version |
|---|---|---|
| Next4Biz Information Technologies Inc./CSM (Customer Service Management)generic | 6.8.9 | Not reported |
Published upstream
Sep 7, 2026
Evidence: source:cvelist:source_dates:source-dates:recordSource modified
Sep 7, 2026
Evidence: source:cvelist:source_dates:source-dates:recordFirst seen by HOL
Sep 7, 2026
Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Path Traversal. This issue affects CSM (Customer Service Management): from 6.8.9 through 07092026. NOTE: The vendor was contacted early about this disclosure but did not respond in any way.
Quoted source text, attributed separately from HOL analysis.